Privacy Policy

1. Who we are

Quantum Flex Training, LLC ("Quantum Flex Training," "we," "us") operates the Coach TreMayne coaching programs, including Diesel & Discipline, The Reset, and Travel, and the website coachtremayne.com.

2. Information we collect

• Information you give us: your name, email address, mobile phone number, fitness goals, starting weight, training preferences, and messages you send us.
• Program information: weekly check-ins (such as weight, energy level, workouts completed, and notes), workout logs, workout and nutrition plans, grocery lists, and progress photos you choose to upload.
• Text messaging information: your mobile number, your SMS consent (including the date, time, and method of consent), and your opt-out requests.
• Technical information: basic data such as IP address and browser type, used to operate and secure our website.

3. How we use your information

We use your information to provide coaching and our programs; review your check-ins and progress; send program emails; send text messages you have agreed to receive; respond to your questions; and keep our services secure.

4. Text messages (Coach TreMayne Alerts)

If you opt in to Coach TreMayne Alerts, we use your mobile number only to send you informational text messages about your coaching: class status, schedule changes, and training reminders. We do not send marketing texts through this program. Message frequency varies depending on your coaching schedule and program activity. Message and data rates may apply. Reply STOP to opt out at any time, or reply HELP for help. See our SMS Terms at https://coachtremayne.com/sms-terms.html.

5. How we share information

We do not sell your personal information. We share information only with service providers that help us operate our programs, such as providers that host our website and store our data, deliver our emails, deliver our text messages, schedule appointments, and process payments. We also use an AI service provider to help draft coaching messages; it receives your first name, your fitness goal, and a summary of your weekly check-in. These providers may use this information only to provide their services to us.

6. Mobile information

Mobile numbers and SMS opt-in data are not sold or shared with third parties or affiliates for marketing or promotional purposes. Service providers that are necessary to operate the messaging program, such as our text message delivery provider, may process this information solely to provide their services.

7. How long we keep information

We keep your information for as long as needed to provide our services and meet our legal obligations. We keep records of your SMS consent and opt-out requests for as long as needed to honor your choices and show compliance.

8. Your choices

• Reply STOP to any text to stop receiving texts. You can also opt out by emailing coach@coachtremayne.com or telling your coach.
• To access, correct, or delete your information, email coach@coachtremayne.com.

9. Security

We use reasonable safeguards, including encrypted connections and restricted access. No system is completely secure.

10. Changes

We will post any changes to this policy on this page.

11. Contact

Quantum Flex Training, LLC · Bowling Green, Kentucky · coach@coachtremayne.com